Tarek Tonsy

Tarek Tonsy is an experienced customer service professional currently serving as a Customer Service Team Lead at Abu Auf since November 2023, and as a Customer Success Specialist at ShopX since August 2022, emphasizing borderless shipping. Prior roles include Technician at Cairo International Airport, where Tarek worked on the visual docking guide system from July 2021 to October 2022, and Online Support Specialist at vivo. Additional experience includes a Collections Specialist position at du and Stock Controller at W Mart Supermarket. Tarek previously worked at Abu Auf as a Customer Experience Specialist from July 2018 to July 2020. Tarek holds a degree in Art, Hebrew Language and Literature from Cairo University, obtained in July 2018.