Joan Leslie Manabat is an experienced administrative professional currently serving as an Administrative Assistant at Shore360 Inc. since March 2018, providing comprehensive support to the Admin Support Manager and the National Admin Team, managing reports, KPIs, and data extraction from Power BI. Prior to Shore360, Joan worked as a Process Specialist at Tata Consultancy Services, where responsibilities included customer billing explanations and payment arrangements. Earlier experience includes roles as a Licensing Specialist at Arvato Services Bertelsmann, assisting with Microsoft Volume Licensing, and as a Customer Support Representative at Sutherland Global Services, providing technical support for Microsoft Store. Joan holds a Bachelor's degree in Tourism and Travel Services Management from Jose C Feliciano College, completed in April 2011.
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