Islam Gamal is a Quality & Training Team Leader at Shory, where they actively enhance team performance and training programs. Previously, Islam served as an Operation Team Leader at Etisalat UAE from 2020 to 2024 and worked as a Quality Assurance Executive at Raya Contact Center from 2016 to 2020. Islam holds a Bachelor's degree in Economics and Political Science from Cairo University, graduating in 2010. Their philosophy centers around redefining failure as an opportunity for improvement.
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