Delphine Demaizières

Delphine Demaizières is a seasoned professional with extensive experience in customer experience, marketing, sales, and CRM strategies. Currently serving as a Senior Engagement Manager at Sia since September 2017, Delphine leads international projects within the Marketing and Customer Strategy practice, focusing on customer experience and service strategies. Prior roles include Senior Manager at ACEMIS, where Delphine managed customer experience projects and CRM initiatives, and Manager at CGI Business Consulting, overseeing customer journey definitions and business requirements for marketing and sales. Delphine's background also includes a consultancy position at Crédit Agricole CIB Americas, where business requirements for credit risk systems were defined, and a managerial role at Atos Consulting, which involved enhancing customer relationship management across various industries. Delphine holds degrees from NEOMA Business School and Teknillinen korkeakoulu-Tekniska högskolan.