Children's Healthcare of Atlanta Cardiology
Roberto Torres is an experienced IT professional with a solid background in network and server administration, technical support, and service management. Currently serving as an IT Server/Network Administrator at Sibley Heart Center Cardiology since July 2016, responsibilities include maintaining network and server infrastructure, performing patching and firmware upgrades, and providing multi-tier technical support. Prior roles include Field Service Technician at Leapfrog Services and Network / Computer Technician at FODAC, with a focus on troubleshooting, workstation performance enhancement, and training clients. Roberto began a career in social services before transitioning to IT, holding a Bachelor of Arts in Political Science from Buffalo State University and an Associate's degree in Network Specialist from Gwinnett Technical College.