José Azevedo

José Azevedo has a diverse work experience spanning multiple companies and roles. José started their career at Instituto Superior Técnico as a Lead Researcher, where they led various national and European projects related to waste combustion and renewable energy sources. José also published several papers in scientific journals and conferences.

José then joined MIIT - Serviços de Engenharia as a Consultant, focusing on industrial equipment maintenance management and implementing ERP systems for Metro do Porto.

Afterward, they worked at everis, first as a Senior Consultant and later as a Manager. In these roles, they directed IT Strategy, Business Processes, and IT Service Management projects for financial entities, telecommunications operators, utilities companies, and electronic payments processors. José also managed internal areas such as Marketing, Notoriety, and Staffing.

José eventually joined SIBS as the Operations and Network Management Department Deputy Director, responsible for department management and overseeing transformation and continuous improvement activities. José then became the Head of Customer Support, where they defined and implemented a new customer support model and achieved ISO 20.000 Certification for several services. Lastly, they served as the Fraud Prevention Department Director and Paywatch Director, leading department transformation, implementing real-time analytical solutions, and adopting machine learning.

Overall, José Azevedo has a solid background in research, consultancy, project management, and leadership roles, with expertise in IT strategies, business processes, and customer support.

José Azevedo completed an MSc in Renewable Energies from Instituto Superior Técnico. The duration of this degree is not mentioned, but it can be inferred that it was completed before 1999, as José Azevedo's education history only mentions schooling prior to that year. Before their MSc, José Azevedo obtained an Engineering Degree (5 years Diploma) in Mechanical Engineering from the same institution. In 2013-2014, José Azevedo attended Católica Lisbon School of Business and Economics, where they pursued a degree in Leadership. No specific field of study is mentioned for this degree.