Telmo Santos Saraiva has experience working in customer support for Banco BPI and administrative roles at CME - Construção e Manutenção Electromecânica, SA and Banco Montepio. Currently, at SIBS, Telmo works as an Operator of Mainframe IBM Z/OS and also in Digital Services & Network Support, where Telmo is responsible for monitoring, analyzing, and resolving issues in real-time sessions, controlling batch and online jobs, and monitoring systems. Telmo uses various products such as TSO, SDSF, CTM, MQviewer, Rehosting, CICS, DB2, RDO, and Endevor in their roles.
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