Challen Hodson

Challen Hodson has a diverse work experience spanning various industries and roles. They have held the position of Head of Operations & Customer Experience at Toke since December 2020. Prior to that, Challen worked as an Operations & CX Strategy Consultant as an Independent Consultant starting from December 2015. From July 2019 to November 2020, they served as the Director of Customer Experience at Wethos, where they focused on building and optimizing the customer experience. Challen also worked as a Client Director at Red Antler from November 2017 to December 2018, leading branding and marketing initiatives for startups and mature companies. Before that, they served as an Account Director at Codeword from April 2016 to June 2017. Challen's career highlights also include being a Business Development Consultant at Lava Mae from December 2015 to March 2016, Director of Customer Insights & Experience at Grouper from September 2011 to November 2015, and Manager/Director at BBDO from July 2010 to July 2011. They also worked as a Program Manager at OgilvyOne from May 2008 to July 2010 and held multiple roles as a Senior Account Executive, Account Executive, and Assistant Account Executive at BKV from August 2004 to April 2008.

Challen Hodson attended Agnes Scott College from 2000 to 2004, where they earned a Bachelor of Arts degree in Economics.