Diana Luna Figueroa

Diana Luna Figueroa is a seasoned professional with extensive experience in customer success, sales operations, and marketing. Currently serving as the Global Customer Success Operations Manager at Sidetrade since July 2025, Diana has previously held significant roles including EMEA Sales Operations Manager at IDC and various positions in international commercial teams and digital marketing across several organizations. With a strong analytical background, Diana has successfully implemented marketing strategies to drive engagement and growth, while also generating insightful sales reports to identify improvement opportunities. Educational qualifications include degrees in Global Marketing and Negotiation from Burgundy School of Business, as well as specialized studies in commercial management and direct marketing.