Marcus Brown is an accomplished leader in the healthcare technology sector with extensive experience in customer experience and operations management. Currently serving as Vice President of Customer Experience at Siemens Healthineers since May 2019, Marcus oversees a team of 21 and manages a budget of $23M, achieving significant revenue and margin growth since 2006. Prior roles include Vice President of Service and Operations at Esaote and various leadership positions at Siemens Healthcare, where Marcus enhanced client service operations and field engineering. Earlier career experiences include RF calibration at COMTEL Electronic Corp and Electronic Warfare Technician roles in the US Navy, where technical expertise in complex systems was developed. Marcus holds an Advanced Electronics degree from the US Navy, specializing in Electronic Warfare and Intelligence.
October, 2023 - present
May, 2019
January, 2015
April, 2006
January, 2001