Carolin Feddern is an accomplished leader in service excellence, currently serving as the Head of SERVICE EXCELLENCE at Siemens, where they develop strategic frameworks to enhance service standards and drive workforce transformation. Previously, Carolin held various senior roles, including Head of BUSINESS DEVELOPMENT and Head of REGIONAL BUSINESS EXCELLENCE & SUSTAINABILITY, where they led initiatives to engage with federal governments and managed business continuity during the pandemic. With a background in industrial mechanics and marketing, Carolin combines a passion for operational excellence with robust experience in program management, business development, and stakeholder engagement.
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