Seymour Lee

Head Of Customer Experience at Siemens

Seymour Lee is a seasoned professional with extensive experience in customer experience and operations, currently serving as the Head of Customer Experience at Siemens since September 2025, focusing on Electrification and Automation. Previous roles include Service Operations Success Manager at Modigent and Client Success and Operational Excellence at Innowatts, where responsibilities involved strategic and enterprise account management for an AI-enabled energy analytics platform. Lee's background also encompasses significant positions at Air Liquide as Director of Operations and Program Manager, where contributions were made to customer service, supply chain optimization, and various technological platforms. Earlier career highlights include roles at ASML, TaylorMade-adidas Golf, AT&T Wireless Xpress, and Sprint, demonstrating a strong track record in sales and marketing. Educational qualifications include an MBA in International Business from the University of San Diego and a BA in History and Economics from the University of Rochester, complemented by studies at prestigious institutions in Korea and China.

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