Louanne Mae C.

Louanne Mae C. is an experienced Customer Automations Engineer at Siena AI since January 2023, focusing on developing empathic AI agents for enhanced customer engagement. Prior to this role, Louanne held several positions at Yotpo from April 2019 to January 2024, including UGC Growth & Enterprise Support Team Lead, where management of a team exceeding ten members was key. Experience also includes roles at Cartloop as Manager of Customer Success and various technical support positions at Super PC Systems and Convergys, with a strong background in customer support and technical problem-solving in e-commerce and software development. Louanne holds a Bachelor of Science in Computer Science from the University of the Philippines Cebu College.