Karla Gonzalez

Customer Delight Specialist at Siete Family Foods

Karla Gonzalez has a diverse work experience spanning various industries. Karla most recently worked at Siete Family Foods as a Customer Delight Specialist since November 2020. Prior to that, they were employed at Union Square Credit Union as a Bank Teller from August to November 2020. In 2019, Karla served as a Marketing and Events Intern at Austin Parks Foundation and as a Social Media Intern at Found Media Group. Karla also gained experience as Support Staff at 36th Street Events from November 2018 to August 2019. Karla worked as an Operations Team Member at Dia's Market from October 2018 to August 2019, where they learned about running a small local business and assisted in organizing events and collaborating with local vendors. Additionally, they interned at Chuy's Restaurants as a Marketing and Communications Intern in early 2019, managing customer and community relations and assisting with national campaigns. Before that, Karla worked at 36th Street Events as a Project Intern from January to May 2018, where they assisted with event operations and handled difficult situations under pressure. Karla began their professional career in 2017 as a Public Programs Intern at Thinkery, where they worked on lesson plans, event evaluations, and planning documents.

Karla Gonzalez obtained a Bachelor of Science degree in Public Relations, Advertising, and Applied Communication from The University of Texas at Austin, where they studied from 2016 to 2020. In addition to their degree, Karla also obtained several certifications including "Getting Started in User Experience," "Introduction to Content Marketing," "Learning Video Production and Editing," "The History of Film and Video Editing," "Graphic Design Foundations: Typography," "Learning Graphic Design: Things Every Designer Should Know," and "Digital Photography." These certifications were obtained from LinkedIn and Alison - Free Online Learning between 2017 and 2019.

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Timeline

  • Customer Delight Specialist

    November, 2020 - present