David Whittingham is currently the Head of Operational Quality at Sigma Connected Group, where they utilize their meticulous and client-focused approach to manage key client relationships and deliver high performance under pressure. Previously, they served as the Head of Client Services and Senior Client Services Manager at Capita, and as a Contact Center Manager from 2015 to 2019. Prior to that, David held several roles at NCO Group and began their career as a Mortgage Advisor at HAC Mortgages. David earned a Bachelor of Technology (BTech) in Sports and Exercise from Runshaw College.
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