Kyle Solomons currently serves as the Head of Operations at Sigma Connected Group, overseeing a diverse portfolio of clients in logistics, online shopping, and the medical sector while supporting a workforce of 300 staff. With a career spanning over a decade in operations management, including a role as Senior Operations Manager at Webhelp, Kyle has developed expertise in personal development planning, customer experience enhancement, workforce management, budget creation, and performance management. Previous roles include Operations Manager, Junior Operations Manager, Team Leader, and Customer Service Representative, showcasing a comprehensive background in operational leadership and a strong focus on achieving client metrics and fostering employee engagement.
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