Paul Sullivan

Paul Sullivan is a seasoned Information Technology professional with extensive experience in service delivery and operations management. Currently serving as the Information Technology Service Delivery Manager at Sigma Healthcare since August 2022, Paul previously held various roles at AusNet Services, including Enterprise Systems Operations Manager and SAP Operations Manager, where responsibilities encompassed managing SAP ERP, CRM, BI, and Point of Sale services to the Australian customer base. Prior to AusNet, Paul worked as SAP Services Manager at Landmark Operations Ltd and served in multiple roles at Philip Morris Information Services, focusing on SAP service delivery and support management for the Asia Pacific region. With a career beginning in the early 1980s, Paul has also gained foundational experience as an Analyst Programmer at Shell and GRE Insurance. Paul holds multiple ITIL certifications and a Change Management Practitioner degree, showcasing a commitment to continuous professional development and best practices in IT service management.