Katie Tures is currently the Senior Manager for Customer Success in North America at Sign In App, a position held since May 2022. Prior to this role, Katie served as the Head of North America for Grand Hyatt Tampa Bay for a brief period. Experience in the hospitality industry includes roles as Assistant Operations Manager at both Hyatt Regency Clearwater Beach Resort & Spa and Grand Hyatt Tampa Bay, and as Leader in Development - Rooms Division at Omni Amelia Island Resort. Additional positions at Beau Rivage Resort & Casino encompassed the roles of Concierge and Front Desk Agent, as well as Ticket Office Cashier. Katie holds a Bachelor of Science in Business Administration with a focus on Tourism Management from The University of Southern Mississippi, earned between 2015 and 2018, and attended Pearl River Community College from 2014 to 2015.