Christopher Klacsanzky

Fraud & Risk Management Lead at SignalWire

Christopher Klacsanzky has a diverse work experience starting from 2011 as a Physical Education Instructor & Intramural Activities Assistant at Shoreline Community College. Christopher then worked as a Customer Service Specialist at PlayNetwork. In 2015, they joined Amazon Web Services (AWS) as a Technical Customer Service Associate and later became a Technical Customer Service Specialist & AWS Trainer. Currently, they are working at SignalWire as an Advanced Support Technician Professional, where they assist customers and solves telecommunication issues. Christopher has also taken on the role of Fraud & Risk Management Lead at SignalWire, where they monitor fraud-related content and creates prevention measures.

Christopher Klacsanzky attended Shoreline Community College from 2003 to 2005, where they obtained an Associate in Arts and Sciences degree in General Studies. Christopher then went on to The Evergreen State College from 2005 to 2008, earning a Bachelor of Arts in Liberal Arts with a focus in music history, music theory, and literature. In addition to their formal education, Christopher has also obtained various certifications in fields such as customer success management, creative thinking, Linux shell scripting, web programming, and customer service mastery. Christopher completed these certifications through platforms like Udemy and LinkedIn, with different years of completion ranging from 2019 to 2023.

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Previous companies

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Peers

Timeline

  • Fraud & Risk Management Lead

    March, 2023 - present

  • Advanced Support Technician Professional

    March, 2020

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