Leonard Graham is an experienced support engineer specializing in FreeSWITCH solutions, currently serving as a FreeSWITCH Enterprise Level3 Support Engineer at SignalWire since November 2020. Prior roles at SignalWire included FreeSWITCH Enterprise Lead Support Specialist and FreeSWITCH Enterprise Support Specialist, focusing on onboarding new customers. Previous experience includes working as a FusionPBX Engineer at FusionPBX LLC and as a Technical Contractor at Techlacom.com, providing technical support, documentation, and configuration services. Leonard's career began in customer service roles at Atlantic Broadband and Adelphia Cable, culminating in significant technical responsibilities and achievements, such as creating cost-saving methods and training programs. Leonard holds a certificate in Electrical Occupations from Indiana County Vocational Technical and a diploma in Electrical Occupations from United High School.
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