Shane Harrell has a strong background in voice network engineering, Linux administration, and handling escalations from tech support. With experience in various companies such as SignalWire, Star2Star Communications, Macy's, CyberArk, Barracuda, and Broadvox, Shane has held titles ranging from Senior Escalation Engineer to Director of Infrastructure Engineering. Shane holds an Associate of Arts and Sciences degree in Computer Systems Networking and Telecommunications from ITT Technical Institute.
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