Signature Healthcare, MA
Karen-Ann Nakouzi, CMA, has extensive experience in customer service and revenue cycle management within the healthcare industry. Currently serving as a Revenue Cycle Customer Service Representative at Signature Healthcare in Brockton, Massachusetts since 2013, Nakouzi has held previous positions at US Laboratory/Mobilex as a Client Service Representative and at Caritas Medical Laboratories as a Customer Service and Patient's Account Biller. Additional experience includes an externship as a Certified Medical Assistant at Miray Medical, where essential clinical and administrative duties were performed. Prior to healthcare roles, Nakouzi worked in accounts payable and customer service in various capacities, including positions at Lycos, Inc., Quest Diagnostics, CVS Pharmacy, and Ann & Hope. Nakouzi's education was completed at Massasoit Community College.
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Signature Healthcare, MA
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Located just 21 miles South of Boston, Signature Healthcare is Southeastern Massachusetts’ largest integrated healthcare system, including Brockton Hospital and Signature Medical Group, one of the largest multi-specialty, multi-site physician group practices on the South Shore. Brockton Hospital is a private, not-for-profit, 245 licensed bed community teaching hospital, emphasizing community based, locally owned care. Founded in 1896, the hospital is the largest non-governmental employer in Brockton, serving an area population of approximately 418,000 in a primary service area of 22 communities. SHC is committed to continuous process improvement. We have embraced Lean as our management system and our way of working. All employees have a significant role in improving our environment of care through problem solving, generating improvement suggestions, goal setting and measuring results.