K. Rashmi Gopinathan

Assistant Manager Strategy and Expansion at SignDesk

K. Rashmi Gopinathan has a diverse work experience spanning different industries and roles.

K. Rashmi currently works at SignDesk as an Assistant Manager of Strategy and Expansion since August 2021. In this position, they are responsible for spearheading the expansion of the company's reg-tech digital transformation business in the UAE and GCC markets. K. Rashmi conducts detailed research and analysis to uncover trends in digital transformation for the MENA region and develops and implements strategies accordingly. Additionally, they have prepared white papers on the UAE market, focusing on sectors contributing to GDP and ICT adoption.

Prior to SignDesk, Rashmi worked at Godrej Properties Limited as a Customer Success Strategy Associate from January 2020 to October 2021. In this role, they closely collaborated with team leads and project directors for five projects simultaneously. K. Rashmi led process improvement efforts, creating standard procedures and an escalation policy for the customer support team, resulting in a 35% improvement in process efficiency. K. Rashmi also played a crucial role in reducing client dissatisfaction by 70%.

Rashmi has a volunteering experience as the Center Operations Head at Mental Health in Youth (NGO) from June 2018 to December 2018.

Before that, they worked at Green BulbFactory as a Managing Partner from January 2014 to June 2018. In this role, they analyzed and presented financial standings and cost effectiveness to partners and investors. K. Rashmi also implemented process improvements and directed strategic initiatives that led to a 100% increase in team productivity.

Earlier in their career, Rashmi worked at Thomson Reuters as a Content Customer Support Specialist from December 2007 to August 2010. In this role, they provided second-level support to resolve faulty data or financial information issues on Reuters products used by financial institutions. K. Rashmi also performed root cause analysis and collaborated with technical teams to solve technical issues.

K. Rashmi began their career at Sharekhan, starting as a trainee in January 2006 and later promoted to the role of Equity Trading - Financial Advisor from July 2006 to September 2007. In this position, they managed the portfolio of stocks for high net worth individuals, provided financial advice, and conducted fundamental analysis to ensure positive returns for the company.

Overall, Rashmi's work experience showcases their skills in strategy development, process improvement, customer success, financial analysis, and team management.

K. Rashmi Gopinathan's education history starts with their pursuit of a degree in Strategic Analysis and Execution at the International Institute of Business Analysis from 2022 to 2023. Prior to that, they obtained a degree in Advanced Strategic Management and Innovation, specializing in Organization and Business Strategy, from XLRI Jamshedpur between 2021 and 2022. Before pursuing these advanced degrees, they completed their Master of Business Administration (MBA) with a focus on Banking, Corporate, Finance, and Securities Law at Anna University. The specific years for their MBA degree are not provided.

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Timeline

  • Assistant Manager Strategy and Expansion

    August, 2021 - present