Jeroen Merks

Jeroen Merks is the first employee with a dedicated AI role as Marketing AI Manager for Western Europe at Signicat, where strategic customer success initiatives have been led, optimizing implementation and improving onboarding rates. Previous roles include serving as a Technical Customer Experience specialist and Technical Support Professional at Signicat, providing support during escalations and managing customer journeys. Jeroen co-founded NestEgg Pensions, developing a successful prototype using blockchain technology, and previously worked as a Blockchain Developer at APG, contributing to technological advancements in the pension sector. Earlier experience includes an internship in Bioinformatics at GenomeScan and an independent consulting role in IT support. Jeroen holds a Bachelor of Applied Science in Bioinformatics from Hogeschool Leiden.