Bill Swanson

Bill Swanson is a trusted leader in B2B service and support with over a decade of experience engaging diverse clients across both public and private sectors. Known for a strong focus on customer success, retention, and growth, they have effectively managed high-performing teams in complex environments. Bill previously worked as an Electrical Engineer at Fishman Transducers and held various leadership roles at Signify, where they realigned a marginally performing department into a high-functioning team. They also gained experience as an Applications Engineer at Philips Color Kinetics and worked as a Guitar/Organ Technician for Grace Potter and the Nocturnals. Bill is currently pursuing a BS in Electrical Engineering Technology at Northeastern University.