Joanne Gorodisch

Joanne Gorodisch is a highly personable and driven customer service professional currently serving as the B2B Portal Business Lead at Signify, where they utilize customer feedback to enhance service and streamline processes for over 6,000 users. Previously, at Philips Lighting, Joanne held roles including Consumer Satisfaction Associate and Customer Service Coordinator, where they managed customer complaints, trained personnel, and oversaw escalations, contributing to measurable service improvements. Joanne is pursuing a Bachelor's degree at Rutgers University, further solidifying their expertise in customer service and order management.