Mark Angel

Mark Angel is the Head of Quality Engineering and Customer Satisfaction Americas at Signify, formerly Philips Lighting, where they manage product quality for a $500M business and lead teams across multiple locations. Previously, they served as the Quality Assurance Manager at Telefonix, where they implemented ISO standards and improved vendor performance by 20%. Mark has also held the position of Director of Quality at AAR, managing quality programs across ten locations and achieving a customer reject rate of less than 0.001%. They possess a Bachelor of Science in Aviation Management from Southern Illinois University at Carbondale and hold FAA licenses and certifications as a quality expert.