Caroline Epstein is an experienced professional in customer success and account management, currently serving as a Senior Enterprise Customer Success Manager at Signifyd since April 2023. Prior to this role, Caroline was a Technical Account Manager at Esper, managing customer engagements and lifecycle processes. At Ekata, a Mastercard company, Caroline excelled as a Senior Account Manager, focusing on enterprise clients in the Financial Services, Payments, and eCommerce sectors. Caroline also has experience as a Mid-Market Account Executive at Zipwhip, where responsibilities included full sales cycle management and client training. Earlier career roles include coordinating recruitment efforts at Harvey Nash Group, supporting programs at Humanities Washington, and working as a Legal Analyst at Garden City Group, LLC. Caroline holds a Bachelor of Arts in Political Science from the University of Washington.
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