Signifyd
Kimberly So is an experienced professional in customer success and eCommerce, currently serving as a Senior Enterprise Customer Success Manager at Signifyd since October 2017, after previously holding the position of Client Services Manager. Prior experience includes roles as a Customer Success Manager at DynamicAction, where Kimberly collaborated with customers to enhance retail profitability and optimize strategies across various business verticals, and as a Senior Sales Planner at Healthline Networks, Inc., where Kimberly managed inventory requests and optimized campaign performance. Additional experience includes positions in eCommerce management and customer service at Retrevo, Inc. Kimberly holds a Master's degree in Electrical Engineering and a Bachelor's degree in Electrical Engineering, both from Santa Clara University.
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Signifyd
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Signifyd provides an end-to-end Commerce Protection Platform that leverages its Commerce Network to maximize conversion, automate customer experience and eliminate fraud and consumer abuse for retailers.