Emilie Vico serves as the Head of Customer Success Management at Silae since July 2016, focusing on creating memorable brand experiences to enhance partner loyalty. Emilie's responsibilities include collaborating with the Product team to relay feedback and ideas for service design and functionality. Previously, Emilie held the role of Responsable Service Partenaires, where tasks involved service development, project management, and customer integration support. Earlier experience includes positions as a Consultant for HRM solutions at Sra Sud Est Groupe SRA and various roles at Sage, including training and consulting on payroll software. Emilie's educational background includes a BTS in Accounting from ISECC Marseille and additional qualifications in accounting from relevant institutions.
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