Hein Robertson

Hein Robertson has a diverse work experience spanning several roles and companies. Hein'smost recent position is as a Resource Planning and Data Analytics Manager at Silah Gulf, starting in September 2022. Prior to that, they worked as a Workforce Manager at Tech Mahindra from April 2022 to August 2022. From September 2019 to April 2022, Hein was a Workforce Planning and BI Manager at OPCOMMSHQ.

Before that, they held multiple roles at Amazon.com. From November 2012 to August 2019, they served as a Workforce Planner, responsible for coordinating staffing needs, creating work schedules, and ensuring participation goals were met. Prior to that, Hein was a Real Time Analyst from December 2011 to November 2012, monitoring and managing call center associate schedules and service level goals.

Earlier in their career, Hein worked at Stream Global Services, where they held various positions. From August 2011 to October 2011, they served as an Intraday Associate, monitoring real-time operations and reporting on service level adherence. From October 2010 to August 2011, they were a Next Step Manager, responsible for managing teams and facilitating meetings. Hein also worked as a Customer Service Advisor from December 2009 to October 2010.

Overall, Hein Robertson's work experience showcases their expertise in resource planning, data analytics, workforce management, and real-time analysis.

Hein Robertson's education history includes attending Bernadino Heights, where they obtained a Matric Certificate. However, no specific start or end years were provided for this education experience. Additionally, they also attended Bernadino Heights, but no information regarding a degree or field of study was mentioned for this particular period.