Matthew Hyclak has over 20 years of experience in various IT roles. Matthew currently works as a Sr Solutions Engineer at Silex Data Solutions, leading a team of engineers delivering Ansible Automation for a large non-profit organization. Prior to this, they served as a Sr Learning Systems Engineer - Contractor at The Ohio State University, where they developed and supported operational systems and processes. Matthew also worked as a Manager - Service Management Tools at CBTS, managing a development team and providing custom integrations for the Cloud Practice/Managed Services organization. Additionally, they held roles such as Enterprise Solutions Engineer and Principal Systems Consultant at CBTS, where they developed self-service portals and provided on-site IT systems support for customers. Earlier in their career, they worked as a Senior Systems Engineer at Netsmart Technologies, supporting and standardizing the SaaS environment, and as a Senior System Administrator and Computer/Network Specialist at Ohio University, where they managed Linux/Unix systems and supported department technology needs. Matthew also worked as a Systems Specialist at The Ohio State University, supporting the Department of Linguistics technology needs. Throughout their career, they have demonstrated expertise in various areas such as automation, infrastructure management, virtualization, system standardization, and customer support.
Matthew Hyclak pursued their education at Ohio University, where they obtained a Bachelor of Science degree in Telecommunication from 1997 to 2000. Matthew continued their studies at the same institution and completed a Master's degree in Information and Telecommunication Systems from 2003 to 2006. Additionally, Matthew enrolled in a PhD program in Instructional Technology at Ohio University. However, the exact start and end years of this program are not provided. Prior to their university education, Matthew attended Westerville South High School from 1993 to 1997.
In addition to their formal education, Matthew has obtained several certifications. These include "Leading with Emotional Intelligence" from LinkedIn in September 2018, "Foundations of IBM Cloud Computing Architecture V2" from IBM in March 2013, "RHCE" from Red Hat in November 2011, and "IT Information Library Foundations Certification (ITIL)" from IT Information Library in 2009. The specific month of obtaining the ITIL certification is not provided.
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