Ahmed Tapl

Ahmed Tapl is a seasoned professional with extensive experience in customer success, technical support, and project management. Currently serving as a Customer Success Manager and Technical Support Associate Manager at SiliconExpert since December 2017, responsibilities include proactive customer communication, complex technical issue resolution, and mentorship of junior staff. Prior roles encompass positions such as Hospital Engineer with Zahran Operation & Maintenance, Project Engineer at Deutschland Technology, and Project Manager at MASATECH, showcasing expertise in coordinating projects and managing client relationships. Ahmed's career also includes hands-on engineering roles, such as Installation Engineer and Quality Assurance Engineer, along with a strong educational background in Electrical, Electronics, and Communications Engineering from Benha University.