Jessica Chambers

Senior Customer Success Engineer at Silktide

Jessica Chambers has a diverse work experience spanning various industries. Jessica is currently working at Silktide as a Senior Customer Success Engineer. Prior to this role, they held positions such as Technical Support Manager and Customer Success Manager at Silktide.

Before joining Silktide, Jessica worked at NCsoft as a Contract Community Coordinator, where they moderated forums, interacted with players, and promoted live events. Jessica also has experience as a Contract Proofreader at Black Library Publishing, where they proofread novels for grammatical and typographical errors.

Jessica's earlier work experience includes roles such as Organized Play Manager at Cardhaus Games, where they created schedules for events and instructed employees on tournament software. Jessica also worked as an Applications Instructor at New Horizons Computer Learning Centers, teaching various classes related to computer applications.

Prior to that, Jessica worked as a Tech Producer at StarMedia, where they independently worked on the redesign of the Games portion of the website and implemented site designs accurately and on time. Jessica also worked as a Staff Consultant at USinternetworking, where they developed e-commerce websites and web-based applications.

Before entering the tech industry, Jessica gained experience in retail management. Jessica worked as an Assistant Manager at Diversionary Tactics, assisting in the transition to an internet-based business. Prior to that, they served as the Manager and Director of In-Store Promotions at Millennium Hobbies, where they handled day-to-day operations, managed inventory, and worked with distributors and manufacturers to promote new products.

Overall, Jessica Chambers has a varied background with experience in customer success, technical support, proofreading, event management, teaching, website development, and retail management.

Jessica Chambers attended Squared Online from 2014 to 2015 but did not obtain a degree or specialize in any field of study during their time there. Prior to that, from 1997 to 1999, they received an IT certification from IKON Office Solutions. Additionally, they have obtained several certifications, including Squared Online from Squared Online - a Google / HLC Partnership in July 2015, IAAP Certified Professionals in Accessibility Core Competencies (CPACC) from the International Association of Accessibility Professionals in January 2023, and they are a Microsoft Certified Trainer, although information about the institution or the year of obtaining the certification is not provided.

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