Silver Bell Group is providing professional BPO services to clients worldwide. 

Their peace of mind is our business!

We bring outsourcing to a whole new level by creating a special team exclusively dedicated to each of our clients. This enables them not to bother with all the business procedures and protocols of managing the workforce and allows them to focus on their core business. 
With our help entrepreneurs save not only time but also on average 62% of all costs in comparison to having in-house teams.
We constantly search, train, and manage the best talents, to match them with reputable entrepreneurs who shape the future of business.

We believe the best talents from South and East Europe, when put in a strong positive environment with top-notch management, can help innovative start-ups worldwide achieve greatness beyond measure!

We prove that every day since 2014!

Outsourcing

Professional Services

Silver Bell Group

Silver Bell Group's headquarters in Belgrade, Serbia

Marko Dubocanin

Ilija Mandic

Luka Sredojevic

Milos Doslov

The Operations and Management Team at Silver Bell Group ensures seamless business processes for our clients by orchestrating efficient workforce management and strategic planning. This team handles everything from project management and administrative support to financial controlling and risk management, enabling clients to focus on their core business activities while we manage the rest. The team's expertise guarantees that clients receive top-quality service and the best talents for their needs.

Operations and Management Team

The Sales and Customer Service team at Silver Bell Group is responsible for maintaining high client satisfaction and driving sales growth. They handle customer inquiries, provide support, and ensure seamless communication between our clients and their customers. This team also focuses on identifying sales opportunities, building customer relationships, and reaching sales targets, ultimately contributing to the success and efficiency of our clients' businesses.

Sales and Customer Service

The Business Development Team at Silver Bell Group is responsible for identifying growth opportunities and forging strategic partnerships to expand the company's global BPO services. By comprehensively understanding market trends and client needs, they drive revenue growth and help tailor dedicated outsourcing solutions for clients, ensuring that entrepreneurs can concentrate on their core business operations. This team plays a pivotal role in scaling the company's presence and optimizing client satisfaction across diverse regions.

Business Development Team

The Human Resources team at Silver Bell Group is responsible for talent acquisition, employee relations, and workforce management. This team ensures that the best talents from South and East Europe are recruited, trained, and managed effectively. By creating a dedicated team for each client, they facilitate smooth operations and allow clients to focus on their core business activities, ultimately helping them save costs and increase efficiency.

Human Resources

The Leadership Team at Silver Bell Group is responsible for steering the company's strategic direction, overseeing operational excellence, financial management, technological innovation, and sales growth. Comprised of the Chief Operating Officer, Chief Financial Officer, Founder, Partner / CTO, and Global Head of Sales, this team ensures that Silver Bell Group delivers top-tier BPO services while maintaining a strong, positive environment that fosters talent development and client satisfaction.

Leadership Team

The Research and Analysis team at Silver Bell Group is responsible for gathering, examining, and interpreting data to support our clients' strategic decisions. This team conducts market research, analyzes trends, and provides actionable insights that help businesses optimize their operations and gain a competitive edge. By leveraging their expertise, our clients can make informed choices without diverting attention from their core business activities.

Silver Bell Group

Org chart

Teams

Operations and Management Team

Sales and Customer Service

Business Development Team

Human Resources

Leadership Team

Research and Analysis

Offices

Silver Bell Group

Org chart

Teams

Operations and Management Team

Sales and Customer Service

Business Development Team

Human Resources

Leadership Team

Research and Analysis

Offices

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