Customer Service and Engagement

The Customer Service and Engagement team at Silver Dollar City is dedicated to enhancing the guest experience by providing exceptional support and fostering meaningful connections. Team members, including the Customer Service Representative, Student and Youth Sales Coordinator, and Reservations Agent, assist visitors with inquiries, ticket sales, and reservations, ensuring that every interaction reflects the park's commitment to Creating Memories Worth Repeating®. They play a vital role in creating a welcoming atmosphere while actively engaging with guests to enhance their overall experience at the park and its attractions.