Catherine King (Katy)

Catherine (Katy) King is a skilled Customer Service Representative currently employed at Silver-Line Plastics since September 2021, where responsibilities include managing open orders for major retail clients, analyzing customer statements, preparing reports, and assisting clients with inquiries. Previously, at Balcrank Corporation from August 2015 to September 2021, Katy handled customer orders, managed equipment repair programs, facilitated compliance with regulatory procedures, and maintained communication with repair technicians. Katy's career began as a Certified Pharmacy Technician at CVS Pharmacy from 2007 to 2015, where preparation of prescription medications and customer service were key tasks. Additionally, in 2007, Katy volunteered at ABCCM Steadfast House, supporting administrative functions and activities for children. Currently pursuing a Bachelor's degree in Social Work at Appalachian State University, Katy also holds a Bachelor of Arts in General Psychology from Carson-Newman University.