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Alagan Anand

Technical Services Lead at Silverware POS

Alagan Anand is a highly skilled technical professional with extensive experience in technical services and support, particularly in the telecommunications and electromechanical fields. Currently serving as Technical Services Lead at Silverware POS since June 2011, Alagan manages equipment installation, repair, and upgrades while assessing client needs and coordinating with the Field Service Manager. Previous roles include Verification and Validation at Sherwood Electromotion Inc., Software Tester/QA at NetSoftSolution Inc., and Test Engineer at Sanmina-SCI. Alagan holds a Bachelor of Engineering in Computer and Systems Networking and Telecommunications from Carleton University, as well as certifications in Network Specialist with CCNA and CCNP qualifications from NetPlus Information Technology College. Further education includes studies at Canadian Technology College and a degree in Civil Engineering from the University of Madras.

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