Zahi Malki

Zahi Malki serves as the VP of Client Success for EMEA at Similarweb since March 2024. Prior experience includes a role as Vice President of Customer Service at Easyway, focusing on guest relationship management, and VP International - Customer Success & Professional Service at WalkMe™, where Malki drove customer retention and developed strategic frameworks for client success. Earlier positions held include EVP - Head of Delivery at Trax Retail, VP Customer Success - Professional Services at Feedvisor, and various senior director roles at Verint, emphasizing technical deployment, customer service, and quality assurance. Malki's career showcases a commitment to enhancing customer satisfaction and organizational growth through effective leadership and innovative strategies. Malki holds a Bachelor’s degree in Economics from The Open University of Israel.