Marco Serri

Technical Customer Service at Simonelli Group S.p.A.

Marco Serri has been part of Simonelli Group S.p.A. since May 2016, serving in Technical Customer Service, where responsibilities include providing technical assistance to distributors globally, conducting training sessions in English, obtaining international product certifications, and writing service manuals. Prior to this role, Marco worked at Halley Informatica from September 2012 to April 2016 as Sales & Business Development Manager in the Robotics & Machine Vision sector, where tasks involved defining strategies for customer acquisition, maintaining client relationships, gathering application specifications, overseeing project management and sales cycles, and managing post-sales support. Marco holds an Executive Master in Project Management and a specialized degree in Bioengineering and Biomedical Engineering from Università Politecnica delle Marche.

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