Lauren Patterson currently serves as a Licensing Analyst and previously held the position of Customer Experience Specialist at Simple Modern, where responsibilities included customer engagement and programming an AI Customer Service agent. Prior experience includes working as a Teacher Librarian at Longfellow Middle School, overseeing library operations and digital content management. Lauren has also contributed as a Graduate Research Assistant at both the University of Oklahoma's Western History Collection and the College of Education. Additional roles within the Pioneer Library System involved customer service, library maintenance, and outreach. Lauren holds a Master’s degree in Library and Information Studies and a Bachelor’s degree in Organizational Studies from the University of Oklahoma.
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