Brandon Walsh

Brandon Walsh is a skilled customer service professional with extensive experience in quality assurance and support roles. Currently serving as a Customer QA Specialist at SimplePay since June 2022, Brandon focuses on maintaining quality metrics and conducting coaching sessions for support agents. Previous roles include Customer Support Specialist at Butterbeans Emporium and various positions at Amazon from February 2018 to February 2022, which encompassed virtual customer services management, training, and content risk assessment. Earlier experience involved working as a Technical Customer Service representative at CreateSpace and a Control Room Manager and Operator at PFK Recovery Services and ITA Vehicle and Asset Management, respectively. Brandon completed education at Hudson Park High School from 2002 to 2007.