Talia Klein-Lee is an accomplished professional with extensive experience in education and quality assurance, currently serving in a key role at SimplePractice since April 2020. Talia leads the development and delivery of training programs for over 260 Customer Success employees, utilizing various tools to ensure alignment within the company. As the President and Co-Founder of SimplePractice's first LGBTQIA+ Employee Resource Group, Talia fosters inclusivity and serves as a sensitivity consultant for diversity, equity, inclusion, and marketing initiatives. Talia previously held roles such as Product Specialist and Customer Success Insurance, advocating for customer experience and process improvements. Talia's academic background includes a Bachelor of Arts in Psychology from Mills College, where experiences as a Research Assistant and Teacher Assistant further honed professional skills.
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