simpleQuE
Heidi Matlock is a seasoned professional with a comprehensive background in training services, project coordination, and operations management. Currently serving as the Training Services Manager at simpleQuE since September 2024, Heidi has previously held roles including Claims and Data Associate at Risk International, Payroll and Operations Specialist at Tradesmen International, and Project Coordinator at Convergint Technologies. With experience at Kenan Advantage Group, Securitas Electronic Security, Inc., and Diebold Nixdorf, Heidi has demonstrated expertise in process documentation, quality testing, and system management across various industries. Heidi holds a Bachelor of Arts degree in Marketing from Ohio University.
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simpleQuE
SimpleQuE is a full-service ISO consultant and industry leader in quality excellence, servicing the Aerospace, Defense, Automotive, Manufacturing and Service sectors. With its team of quality experts, simpleQuE is recognized by its customers, business partners and consultants as the leading ISO and supply chain risk management consultant in several major certification areas, including: Aerospace - AS 9100, AS 9110, AS 9120, AS 9003, AS9145, AS13100, ASA-100 o 7% of NASA’s top 100 suppliers have partnered with simpleQuE, as well as, 15% of the top 100 aerospace and defense contractors. Overall, simpleQuE has provided services to over 1.5% of all U.S. AS certified companies. Automotive - IATF 16949, MAQMSR, VDA 6.3 o 22 of the top 100 Tier I automotive suppliers put their trust in simpleQuE, and 6% of all U.S. IATF 16949 certified companies are clients. o SimpleQuE performs annual internal audits for some of the Tier I’s – this includes audits at 18 Dana sites, and 10 Motus sites. Markets for Manufacturing and Service Companies - ISO 9001 o 2% of all ISO 9001 certificates in the US are supported by simpleQuE Environmental - ISO 14001 Safety -ISO 45001 SimpleQuE’s customized, hands-on approach applies industry-proven, leading-edge practices to all facets of the certification process to minimize risk and drive improvement, including: • First time systems development for certification or compliance • Upgrading certification to a new standard • Quality system and documentation optimization • Defining processes and process mapping • Documentation and systems implementation • Internal audits and gap analysis • Supplier audits • Ongoing maintenance support SimpleQuE offers customized on-site training by qualified instructors utilizing relevant organizational examples. See our full range of training courses at www.simpleque.com/training/.