Jacqueline Keeso

Jacqueline Keeso is an accomplished professional with extensive experience in employee and customer experience management across various sectors. Currently serving as the Employee Experience and Engagement Lead for Global Foods at J.R. Simplot Company, Jacqueline focuses on developing global programs to enhance team belonging, satisfaction, and engagement. Previously, as Chief Experience Officer at TPH Academy, Jacqueline led initiatives in customer and employee experience to boost retention and satisfaction. Jacqueline is also the founder of Own Each Day, where strategic engagement training and fundraising consulting are offered to both for-profit and nonprofit organizations. Prior roles include Director of Global Customer Experience at DigitalEd, Client Executive at Forrester, and various positions at Mission Aviation Fellowship, showcasing a strong track record in enhancing customer engagement and operational efficiency. Jacqueline holds an MBA in Strategy from Saïd Business School, University of Oxford, and a B.A. in International Business from Boise State University.