HB

Heather Bell

Head Of Business Optimisation at Simply Energy

Heather Bell has a diverse work experience in various roles and industries. Heather began their career at Stellar in 2005, where they worked as a Customer Service Agent, Training Assistant & Floor Support, Service Manager, and Sales Manager. In 2008, they joined Simply Energy as a Customer Service and Quality Co-ordinator. Over the years, they held various positions at Simply Energy, including Process Analyst, Process Manager, Agile Product Owner, Business Owner, and Business Transformation Manager. Their roles involved leadership, team management, process analysis, project management, and operations management. Heather's experience highlights their strong entrepreneurship skills and expertise in the utilities industry.

Heather Bell's education history includes completing a Graduate Certificate in Business Administration and Management from RMIT Online in 2022. Prior to that, they obtained a Certificate IV in Project Management Practice and Frontline Management from the Australian Institute of Management in 2015. In 2002, Heather earned a Certificate III in Art (visual and media) from the Southern Queensland Institute of Tafe. Heather completed their high school education at Shailer Park High School in the period of 1996-2000. In 1996, they also briefly attended Beenliegh State High School.

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Timeline

  • Head Of Business Optimisation

    October, 2019 - present

  • Sales Operations Manager

    December, 2018

  • Business Transformation Manager

    June, 2018

  • Business Owner

    June, 2016

  • Process Manager

    January, 2013

  • Process Analyst

    March, 2011

  • Customer Service And Quality Co-ordinator

    July, 2008