Shalvi Johari

Shalvi Johari has a diverse work experience in the IT industry. Shalvi is currently working at Simpplr as a Technical Support Lead in the Customer Success team. Prior to this, they worked as a Customer Success Engineer at Salesforce.

Before joining Simpplr and Salesforce, Shalvi worked as a Senior Software Engineer at Birlasoft. During their time at Birlasoft, they were associated with the Wells Fargo project as an Integration Developer. Their responsibilities included creating web services based on SOAP APIs and resolving client problem tickets within specified timelines.

Earlier in their career, Shalvi worked at IBM as a Senior Consultant, where they were involved in the greenfield implementation of the Indian Oil project. Shalvi worked on customizing the application and developing integrations with SAP, mobile, and portal systems.

Prior to IBM, Shalvi worked at Wipro as a Project Engineer in the Telecommunication domain. Their role involved designing and configuring integrations with other systems, as well as working on XML message transformation and SOAP-based services.

Shalvi's career began at Infosys, where they worked as a Senior Systems Engineer. Shalvi primarily worked on projects in the banking domain, focusing on configuration and integration development. Their responsibilities included developing functionalities for the Universal Customer Master (UCM) application.

Shalvi's work experience extends to their time as a Summer Trainee at Hindustan Aeronautics Limited, where they gained valuable industry exposure.

Overall, Shalvi Johari has a strong background in technical support, customer success, integration development, and customization in the IT industry.

Shalvi Johari completed their Bachelor's Degree in Electronics and Instrumentation Engineering from AJAY KUMAR GARG ENGINEERING COLLEGE, GHAZIABAD from 2010 to 2014. Prior to that, they attended Delhi Public School - India from 2008 to 2010, where they completed their Central Board of Secondary Education with a focus in PCM (Physics, Chemistry, and Mathematics). In addition, they have obtained various certifications from Salesforce and Trailhead, including Data Integration Specialist, Salesforce Apex Specialist, Salesforce Certified Platform App Builder, Salesforce Certified Platform Developer I, and Security Specialist.