Taniya Sarkar is a Customer Success Manager at Simpplr since April 2025, previously serving as a Customer Success Specialist and Associate at Freshworks from July 2022 to March 2025, where responsibilities included managing a customer portfolio with an ARR of $3M and collaborating across teams for service delivery. Prior to Freshworks, Taniya held the position of Customer Success Manager at Swipe (YC S21) from December 2021 to June 2022, contributing to the acquisition of the first 500 customers. Earlier experience includes a role as Business Development Executive at Lycaon from July 2019 to December 2020, where Taniya focused on direct sales and team mentorship, and internships in outbound marketing and sales at Playbook AI and My Captain. Taniya holds a Bachelor of Business Administration degree from Techno India (Hooghly Campus), completed in 2020.
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