LeeAnn B.

LeeAnn B. has over 9 years of experience in the field of client services. LeeAnn began their career in 2012 as a Project Coordinator and Human Resources Administrator at Special Materials Company (SMC). In this role, they were responsible for processing and administering employee enrollment in medical, dental, worker's compensation, and disability insurance. LeeAnn was also integral in onboarding new employees by offering training and consultation on provided benefits.

In 2016, LeeAnn joined Trion Group, a Marsh & McLennan Agency, LLC Company, as a Senior Client Service Manager. In this role, they were often assigned accounts as risk or issue riddled and was responsible for offering ideal customer service levels, account management, and support to retain and enhance business among these problematic accounts. LeeAnn also managed open enrollment related activity, renewals, and online benefits portal functionality and interface.

LeeAnn currently works as a Client Services Director at Simpson Healthcare. As a team leader, they are responsible for managing assigned accounts and their projects. With patients being the focus, accuracy of content is the company mission. LeeAnn must effectively and efficiently manage a variety of client project timelines and resources to ensure deliverables are completed timely.

LeeAnn B. graduated from the University of Georgia - Franklin College of Arts and Sciences with a Bachelor of Arts degree in City/Urban, Community and Regional Planning/Geography.