Andrew P. is an experienced professional in service delivery and onboarding management, with a notable tenure as a Senior Onboarding Specialist at Sinch since May 2025 and previously as a Service Delivery Manager at Modica Group from July 2017 to May 2025. Andrew has specialized in optimizing onboarding processes and customer experience for enterprise clients, particularly for Optus, managing the successful onboarding of approximately 150 major clients across diverse sectors. Previous roles include project coordination at Dimension Data, management consulting at TTEC, and service delivery management at multiple organizations, including 1GLOBAL and MSC Mobility. Educational credentials include various certifications and training in communication and business management.
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